Customer Service
Privacy Policy
Last updated: August 25, 2026. This policy explains how OPULENX INC handles personal information submitted through the store.
1. Information collected
We may collect identifiers such as name, email, phone and delivery address; order and transaction details; device and browsing information; and messages, reviews or support communications.
2. How information is used
- Process payments, orders, shipping and returns.
- Send transactional updates and requested marketing messages.
- Provide customer support and improve store performance.
- Detect fraud, protect the store and meet legal obligations.
3. Cookies
Cookies and similar technology help operate the store, remember preferences, measure traffic and support relevant content. Browser controls may limit cookies, although some store features may stop working correctly.
4. Information sharing
Information may be shared with Shopify, payment processors, shipping carriers, email and analytics providers, professional advisers and authorities when required by law. OPULENX INC does not sell full payment-card information.
5. Retention and security
Records are retained as needed for service, accounting, disputes and legal compliance. Administrative and technical safeguards are used, but no online transmission or storage method can be guaranteed completely secure.
6. Customer rights
Depending on applicable law, customers may request access, correction or deletion of personal information and may opt out of marketing. Send requests with “Privacy Request” in the subject line.
7. Children and international visitors
The store is not directed to children under 13. Information submitted from outside the United States may be processed in the United States under applicable legal requirements.
8. Policy changes
Updates will be posted with a revised date. Material changes may also be communicated through email or a prominent store notice.
Privacy contact: OPULENXINC@outlook.com · +1 424 450 1437